Under the general supervision of the Director of Enrollment Development, the Bilingual Admissions Counselor will follow through with the strategies, recruitment plans, and goals for designated student markets. Responsibilities include activities to educate incoming students, parents, and counselors about East-West University and the overall admissions process. S/he will be responsible for all aspects of the admission enrollment process including achieving quarterly recruitment goals, counseling, advising, and evaluation of prospective students.
A Bachelor’s degree is required.
Bilingual Spanish Language
2 years of higher education, sales and student management experience preferably in admission/enrollment management and/or student services.
Proven success with over achieving sales and performance goals on a consistent basis.
Strong recruitment, relationship building and sales skills combined with a strong work ethic and a goal-oriented, self-motivated approach toward achieving consistent results.
Knowledge and experience with Microsoft Office, PowerPoint and Excel.
Must be willing to work evenings and at least 1 weekend per month.
Clearly articulates the mission and value of East-West University to effectively recruit new undergraduate students from diverse backgrounds.
Completes outbound calls and emails to interested inquiries in a timely manner.
Conducts campus tours and admissions interviews to engage prospective students regarding their educational goals and interest. S/he will effectively match academic program options with the prospective student.
Maintain consistent follow-up communication via telephone, in person and email with all applicants to advise those regarding admission requirements. S/he must ensure that all enrollment paperwork is completed properly and timely so the student can begin class.
Excellent communication and listening abilities: dynamic telephone presence, active listening skills and adaptable interpersonal and public relations skills.
Must be able to represent the organization in a professional manner, recruit and work within a diverse community and follow all policies and procedures with a keen attention to detail.
Leadership, organizational, time management and multi-tasking abilities.
Coordinate and present at on-campus recruitment events and work collaboratively with school administrators and faculty.
Consistently achieves established performance goals and metrics for each term (4+ per year) for each stage of the admissions and enrollment process.
Other duties as assigned by superior.
East-West University is a private, not for profit and non-denominational institution of higher learner in Chicago’s South Loop. East-West is accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools (NCA, and provides affordable, quality higher education to students from all ethnic and socio-economic backgrounds.